Frequently Asked Questions

Our atelier is located in Nahr Ibrahim, North Lebanon. 

While our atelier serves only as a workshop for handcrafting concrete creations, all of our concrete creations are displayed on our instagram page and website. 

Our concrete pots are made of highest-quality material that ensures waterproofing. 

As for vases and small pieces, unless soil is added, it is advised to place a small vessel inside to prevent damage and ensure durability. 

Our concrete pots are crafted with highest-quality material that ensures concrete isolation. Hence they can be placed both indoors and outdoors. 

Orders are generally processed within 10 working days.

Actual colors may vary slightly, due to different device screen settings, the lighting in the installation location, and slight differences in product finishes owing to the nature of concrete. We do our best however to ensure that our photos are as true to color as possible.

Lightly water the plant or use only watering can since the end of the sprout breaks up the water stream into droplets, therefore avoiding excessive water pressure and ensuring proper draining. Heavy water streams will cause all the water to settle in the tray then leak out of it. This in turn will cause the pot to absorb the water excess at it's outer surface, which will result in discoloration on its lower end. 

You may clean any of Eden's concrete pot creations using a dry microfiber cloth. In case of severe dirt, you may use a lightly wet microfiber cloth and wipe off gently.

Wipe off the excess of water using a microfiber cloth.

Water leakage will never cause cracking, shattering, nor loss of the pot's functionality whatsoever. The only consequence that would result is pot discoloration if the aforementioned instructions were not followed. 

Due to the customized nature of our orders, we do not accept returns.